There are three ways to reserve tickets:

  1. Online here
  2. At the LNSGD box office, located at 333 King Edward Avenue 
  3. By phone at (613) 241-2727 ext. 101

For reservations of 10 tickets or more, 20% discount on the on display rate (25$) is applied on each tickets, so each tickets costs 20$. The person accompagnying the groupe will have a free ticket. For groupe reservation, contact the box office (billetterie@nouvellescene.com or at 613-241-2727, ext. 101).

Every audience member in the theatre must have a ticket for the date and time of the performance they are attending.

If you exhibit symptoms of COVID-19, please stay home and do not attend the performance. Your tickets will be reimbursed, or you can receive a credit for a future performance. If at any time before the performance you feel unsafe to come to the theatre, you may also request a refund. No refunds are available once the performance has taken place.

Please carefully check the location, date, and time of your specified performance. Latecomers will not be admitted once the performance has started, and there will be no refunds in this case.

Certain performances presented in the general public series may be suitable for teenagers. If not, La Nouvelle Scène Gilles Desjardins will post the appropriate warnings.

Patrons with limited mobility will, of course, receive a warm welcome from our team. Please specify any needs or concerns you may have when making your reservation.

Service dogs are also welcome at La Nouvelle Scène Gilles Desjardins. Please mention their presence when reserving your tickets.

CONDITIONS OF PURCHASE

Every effort is made to ensure that the information on our website, promotional materials, and in all other communications is accurate.

In the event of a discrepancy, the information held by the box office staff will take precedence over the information posted. Information on the website is subject to change without notice.

On site: cash, debit, and credit (Visa and Mastercard)

Online and by phone: credit (Visa and Mastercard)

All applicable taxes and service charges are included in the price of your ticket.

Tickets for La Nouvelle Scène Gilles Desjardins shows are non-refundable, except in the event of cancellation by La Nouvelle Scène Gilles Desjardins or the show’s producer.

When a show is presented more than once, the customer may exchange their ticket for another performance. However, this option is subject to availability, and the exchange request must be made at least 24 hours prior to the originally purchased performance date.

In the event of cancellation of a show or performance by La Nouvelle Scène Gilles Desjardins or the producer of the show, La Nouvelle Scène will refund the full price of the ticket, as well as the service fee charged at the time of purchase, if applicable. The refund will be administered in the same method of payment used for the original purchase.